What do you think of the new vanilla shake?

[Eric]

well, there was a newsletter regarding this topic.

Oaty Vanilla Update - Jake

[ralvogels]

"slightly" updated. The taste is totally different...

As a loyal customer I'd have liked to see a little more care and thus communication in this "slight" flavor change.

How can I get a refund :)?

[PeterMaasen]

After a few weeks, I still think the old flavor was better, but I did get used to the new one. Still much prefer it over banana and forest fruits, so not that bad.

[savvymonkey88]

This is my first visit to talk and I feel relieved somewhat from what others are saying.
This new recipe is definitely not an improvement!
If it aint broke, dont fix it.
I received my latest order of 120 vanilla shakes last week, having been a customer since early 2017.
I was very unpleasantly surprised! The new vanilla is pretty awful in my opinion. I really cant see many people liking it honestly.
I originally thought that the entire batch was gone off. Maybe a mistake in the production or something. Its as if it has fermented or been overheated.
I did message jakefood from the main site a few days ago and received an answer a day or two later. The lady who replied informed me that this was the new mix and that it was as it should be! I thought she wasnt taking me seriously tbh!!
She did tell me that I can return them, in exchange for the banana flavour.
I will be doing this, but likely won`t be reordering the banana-or far fewer banana shakes, as it is not nearly as tasty in my opinion.
I am thoroughly disappointed about this change. I loved the old shake, looking forward to it every day.
I will try just one more later today, just to be absolutely sure about my decision to return them, as I have not tried one since monday this week,
but I have little hope that I could ever really get used to this new one.

Please bring back the original original vanilla!!!

[Magnus]

I like the old vanilla taste much more than the new. I have a hard time to drink the new one. I hope I get used to it, or that Jake can improve the taste. The previous taste was very neutral and easy to drink regularely.

[Rick_Gommers]

I agree with everyone here that the new taste is not an improvement and tastes chemical. I've let support know yesterday that I'll be refunding my latest order of the vanilla shakes. It was my favorite taste, now the worse. It's so sad that they changed it this way.

[Existenzquantor]

New vanilla Pros:
- Easier to mix
- Does not separate itself that much as the old vanilla if you let it rest in your shaker for a few minutes
- I like the less thick texture

Cons:
- tastes way too artificial
- way too sweet (more like a dessert than a main course

I switched from plenny shakes to Jake as I didn't like the sweet and artifical flavour.
I also would be interested in a shake without any artificial flavour.

[Seshthefresh]

My last batch (3 Month ago) of Jake Light Vanilla, was perfect. One month later i told my son to order jake Sport vanilla and he was super disapointed about the taste. I didn't believed him until i tried one of his shakes & i was baffled. Strange smell, taste was somewhat like sour milk. Was not what I expected, I was used to the nice vanilla oat taste. Why have you changed it so massively? I understand that you have had problems with your supplier.
For next time: You should have some key customers who will get some example packages for testing & give feedback. So you will lose less money & Customers.

[Reva]

Okay... i got my package yesterday and tryed out the new Vanilla Shake today at work.
I woulnd't say its bad but the previous taste was way better. The new shake tastes basically like cookie butter
dough with vanilla sugar. The first three sips went fine and i thought its okay, but than after i drunk the full shake i felt a bit sick, because its way to sweet. I personally think the shake has nothing to do with Oate Vanilla anymore, you can call it Butter Cookie or something like that. Also it smells like this. Before i could smell pure vanilla in my nose, but now nothing. I guess you are using vanilla sugar or drops now instead of vanilla spice what for me makes a big difference here. I think the ground material of the shake is not bad, but it would be perfect if you make it less sweet like the previous shake and add vanilla spice again. I mean im not sure what you are using to make the shake, but i can clearly say the vanilla taste and smell was better before. It tastes a little bit cheap now.
Also i think i need to add more water now. Normally i run my shake with 450ml but i guess i need to go with 500ml now, because its way to sweet.

[Eva]

As mentioned before: thank you for sharing all of your feedback on the new vanilla shakes.

We highly appreciate all of your input and I want to take this opportunity to inform you that, behind the scenes, we are busy further adapting the vanilla shakes. We are trying to make the taste more like what the the old vanilla shake tasted like, as it’s clear that the old vanilla shakes are being missed!

Every situation is to be learned from, and this situation has taught us that in the future, we will start testing new flavours with loyal customers before introducing them. Stay tuned!

[Dani]

Oooh lordy!
The old oaty vanilla was something I looked forward to everyday. Now though, well, lets just say its going to be a challege to finish all the other 39 packs I ordered. It's like pouring the most sugary-liquid down my throat compared to the old one.

I'd wish for the old flavour to come back but as mentioned above, that's not going to happen (adjustments to the new one but, meh, I dont have much hope for that).

RIP Oaty Vanilla

[jouni]

I just ran out of my Jake storage, but “luckily” I heard about the changed taste from a colleague before ordering more.

I’m not going to order more before I hear there’s been a change/improvement in the taste. I’m also one customer who really enjoyed the previous oaty vanilla taste, and looked forward to having that as my quick lunch.

[ikhayal]

Unfortunately my first Jake experience was with the new vanilla shakes and I didn't like them at all (my boyfriend and some colleagues at work didn't either). I was really surprised because I had read some reviews talking about how good the vanilla shake was compared to the other flavours, and then I found this post and I discovered why. From the 20 shakes we ordered we have only been able to drink 4 of them, and as some of you mentioned, once we drank half of the shake we didn't want to continue, it wasn't something tasty or delicious, but more of an ordeal instead. We have suspended our subscription until they change the flavour. I already sent the comments to Jake and I see that the team, fortunately, are working on it.

[Johannes_Vigart]

I'm sorry to say I really don't like the changes you have done to "Oat Vanilla". Now it tastes more like huel , but not as bad as huel . If you could find a way to get the taste more natural and oaty like before and not so "chemical bad fake vanilla that gives an awful lingering taste in your mouth"ish that would be great. Maybe a natural oat taste completely would be worth a try? I'm looking for the kind of of natural taste that is more neutral and therefore doesn't get undrinkable after a while. Try to stay so far away from protein shake tastes as possible.
Still I prefer jake before huel every day in the week.

[Maciej_s]

So I started with Jake like 3 years ago. I was very happy with it but at some point I decided to try Huel as it was cheaper and the delivery was next day. The taste of it was so bad that I returned 5kg of it. Couldn't drink it at all.

Went back to my lovely Jake. Now as someone mention it before the taste of new Jake is exactly like Huel. Terrible. I will think twice before my next order

[Eric]

eeehm...
is it possible that the flavor changed a lil bit again..?

it's from my new order I received around 1.5 weeks ago.
not so caramelish anymore, vanilla is back - also the smelling when open package.

definitely not like the old one, so it can't be from a previous batch.

[Daniel_Link]

Hi,
Loved the old one, disappointed when it was discontinued.
I think the new one tastes like pancake dough. (That's not a good thing.)

[atat23]

I was pretty worried to try after all the above feedback, but I think the new flavour is fine, maybe I got one of the newer batches (VO-591), it isn't overly sweet at all, it tastes very oaty, not much vanilla flavour though. It actually reminds me a lot of the banana, like there's a hint of the banana flavour in there, or maybe the banana is just very oaty as well.

Nothing that would stop me ordering more anyway.

[Eva]

Hi everyone!

Since we value your opinions, we're looking for loyal Jake supporters to participate in our test-panel!

Make sure to check out the latest topic I created. If it sounds interesting to you, you can register by shooting us an email at info@jakefood.com.

[Jeroen_Joost_Vermunt]

@Eric @Eva exactly: I just received my order and the taste seems really off, both in comparison to the 'original' flavour as well as the recently altered flavour? I'd suggest you notify your customers well in advance about any changes - especially since your most recent change was received so negatively. Such a lack of communication kind of comes across as if Jake feels like they have little to no respect for their customers' tastes, and can use their customers as guinea pigs. Normally companies test product changes internally instead of directly on their customers. I genuinely hope it's just me; that I've somehow missed a newsletter or a facebook announcement or something.