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AndyK
Jul '16

Hi, I have a question about customs fees when ordering in Switzerland. Although the FAQ notes that 'I may be levied additional fees' I know from experience the Swiss customs can be pretty random, sometimes i dont have to pay anything sometimes I do.

Any fellow Swiss that cares to elaborate on the fees?

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    Jul '16

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    Jul '16
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Frank_OfficialLeader
Jul '16

Hi Andy, in principle you always have to pay Swiss VAT over the total price. As shipping is on us and we don't calculate the 6% Dutch VAT with order to Switzerland, you pay the normal Jake price -/-6% Dutch VAT +/+8% Swiss VAT.

I can honestly not give you an answer to why you sometimes don't have to pay customs/VAT, so it would indeed be interesting to see what happens to with the other Swiss' orders.

Seshthefresh
Jul '16

Hoi Andy, i am swiss too. My orders were delivered to a packetstation in Germany (Konstanz) near border, because of the high custom fees. You could be sure that you get Custom fees or/and Post fees (because of the heavy pack and its size), but i dont know how much. Example: from an order i have made last year the Price for the item was 70$ and i paid around 30CHF extra for fees (was an order from US).

AndyK
Jul '16

Thanks guys. It's not even so much that I have to pay a fee, kind of used to that, but it's that I don't know how much the fee will be which bothers me. I'm just gonna go for a big shipment to my friends' place in Germany and collect it there.

Joey
Jul '16

Just give them a call, I bet they can tell you all you need to know, here, their number: +41 58 467 15 15.