Payments failing

ryanhellyer 2016-08-23 13:00:14 UTC #1

There seems to be some bugs in the payment system. I tried to purchase some Jake, but it threw the following error despite my Mastercard (from revolut.com) having sufficient funds on it and it working on all other websites I've tried it with recently.

I then went back to try, and noticed the following message, which indicates that the payment gateway is in test mode.

Perhaps don't use test mode on your production environment

Frank_Official 2016-08-24 10:11:51 UTC #2

Thanks for the feedback Ryan! We noticed as well. Definitely not testing our payment gateway outside of our testing environment, seemed to be a rather random bug.

Have you managed to place the order?

ryanhellyer 2016-08-24 14:12:37 UTC #3

I tried just now, and it does seem to be working. My order has been processed

I noticed there was only one option to choose for credit/debit cards this time. Perhaps that is related to the bug you have.

ryanhellyer 2016-08-24 14:13:55 UTC #4

Ah, I see. I had to choose the second credit card option last time, but would have chosen the first one, which was presumably running in test mode.

I was tempted to make an order with the test mode details to see if it worked

Frank_Official 2016-08-24 16:20:08 UTC #5

It might have gotten you some test products

MrBrown 2016-08-25 12:45:02 UTC #6

What's in the pipeline?