No response to my messages

[Maureen_Carp]

I have Sent several messages via fb email and online but I get no response!

[Eva]

Hi Maureen,

I have responded to your emails earlier today. Do not hesitate to contact me if you still have any questions.

Eva

[Eric]

i never had any problem to get responses... well, only use the mail function.
also the support by Eva @ forum is... was... always great.

but since Eva left, who is a real Moderator now & supports here..?

[Eelco_TeamJake]

Hi @Eric,

I'll respond on behalf of Jake. We've had some changes in the organisation and we haven't been able to change the moderator function of Talk Jake somehow. Working on fixing it asap!

Vera is one of our new customer service employees and she will start with the Talk Jake forum. Hopfully we've set things up within days. Sorry for the confusion.

For now, emailing to info@jakefood.com for urgent questions is the best way to go!

All the best,
Eelco

Director at Jake