Last batch of Original Banana has a different taste

[ollo]

The last batch of Jake Original Banana that I have recently received definitely tastes differently than the previous one, and not in a good way. It tastes more like medicine. Also has a different smell. Has something changed with the recipe?

[VeraW_TeamJake]

Hi @ollo,

Thanks for reaching out. Nothing has changed in the recipe, it seems that you've received a faulty batch. This should not happen!

Could you send us an e-mail at info@jakefood.com with your order- and batch number? Then we're going to look into it and replace the batch you've received.

Best,
Vera

[MrFloppy]

I was going to ask something similar.
Last batch of Banana Bars are awful!

With the new recipe you tweaked them at least once, and was a big improvement.

Now I received my new batch (bought them last month but opened today once I finished the previous one) and the banana bars wrappers are now mate instead of bright.

The bar itself feels pretty different, and definitely taste different (way worse).

The first version of Banana Bars 2.0 tasted super artificially sweet. You changed it and nailed it. But now you changed something again and they taste no sweet at all, almost to the point of tasting awful. It left an artificial taste, almost metallic.

Why did you changed it?

[MrFloppy]

Today I had my first Chocolate Coffee from that batch, and it changed to. More dry, and no taste at all.

Really, what did you do with the recipe?
Tonight I'll try the Red Fruits one. I hope it'll stay the same as the previous ones. I can't imagine two months worth of food with those 80 bars if all flavors were changed

Edit: same with the Red Fruits bar. The taste changed completely. What happened here?

[VeraW_TeamJake]

@MrFloppy thanks for letting us know. We indeed changed the wrappers back to the matte version, like they used to be.

The recipe hasn't changed, recently a new line in production was added, which can make the bars feel a little more compressed. But could you hit us with an e-mail at info@jakefood.com with the order- and batch numbers of all the products? Then we're going to look into it, just to be sure!

Best,
Vera

[MrFloppy]

Thanks, I'll do.

It's strange, it's not just the wrappers (the only one changed in this batch was the banana ones), it's the texture and taste (lack of taste) of all three flavors